Service Area: Beverly Hills and West Hollywood, CA

Beverly Hills, CA

Our home city is Beverly Hills, covered by ZIP codes 90210, 90211 and 90212. That includes the Flats between Sunset and Santa Monica boulevards, Downtown Beverly Hills around Rodeo Drive, the Wilshire Boulevard corridor, and the hillside streets of Trousdale Estates.

The city runs its own water system through Beverly Hills Public Works, whose customer service line is (310) 285-2467. Permits for rebuild work go through the Permit Center in the Community Development Department at (310) 285-1141, and Section 9-1-107 of the Beverly Hills Municipal Code outlines when a permit is required.

West Hollywood, CA

West Hollywood is a separate city that borders Beverly Hills on the east. We serve ZIP codes 90069, 90046 and 90048 there. Most of the city's water comes from the Los Angeles Department of Water and Power, while Beverly Hills Water serves certain areas on the west side, according to the city.

Rebuild permits in West Hollywood go through its own Community Development Department, Building and Safety Division. Our West Hollywood page covers its older multifamily buildings and the 2026 Sunset Boulevard main break in detail.

Neighborhoods and Landmarks We Know

Calls come from every part of Beverly Hills. A kitchen leak near Beverly Gardens Park, a basement problem a few blocks from Beverly Hills High School, a retail unit on Rodeo Drive and a hillside home in Trousdale Estates each call for slightly different handling, from drying hardwood to coordinating with a landlord.

Larger properties, such as historic estates near Greystone Mansion or the grounds around Virginia Robinson Gardens, can have long plumbing runs and older materials, so a leak may be found late. If you own a property like that, know your main shutoff and check it periodically. Parks such as La Cienega Park and Will Rogers Memorial Park remind us how much of the city sits near slopes and drainage lines.

If Your Address Is Near a City Line

Beverly Hills and West Hollywood are both surrounded by the city of Los Angeles, and addresses near the edges can fall on either side of a boundary. If you are unsure, call and give your street address. The dispatcher will confirm coverage and tell you which utility and permit office apply, so you call the right agencies as well as us.

Which Service Fits Which Problem

Standing water points to emergency water removal, followed by water mitigation to dry the structure. Dirty or contaminated water points to water damage cleanup. Water entering a garage, lower level or ground floor from outside points to flood damage restoration.

Once everything is dry, water damage repair rebuilds what was removed, and mold remediation applies when growth has followed a leak. The services page lays out all six side by side.

What Changes From One City to the Other

The work is the same in both cities, but the surroundings are not. Beverly Hills has its own water department and its own permit office, while West Hollywood is served mostly by LADWP and has a separate permitting division. Street layout, parking rules and building types also differ.

Knowing which city your address sits in saves time on a real emergency, because the utility you call and the office that approves a rebuild depend on it. When in doubt, check your water bill or your property tax statement.

What the 24/7 Line Does

The line is answered around the clock, every day. When you call, you describe what happened, the building type and where the water is coming from. The dispatcher gives you safety steps and, when a crew is available, arranges a same-day response. The scope and price are explained before work starts.

Common questions